Privacy Policy

Introduction

Domarcai ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our WhatsApp automation platform.

Information We Collect

We collect the following types of information:

• Name and contact information
• Email address
• Phone number and WhatsApp data
• Business information (name, address, services)
• Payment information (processed securely via Mercado Pago)

How We Use Your Information

We use your information to:

• Provide and maintain our services
• Send appointment reminders and notifications
• Improve and personalize your experience
• Comply with legal obligations

Information Sharing

We only share your information with:

• Mercado Pago for payment processing
• WhatsApp/Meta for messaging services
• Legal authorities when required by law

Your Rights Under LGPD

Under Brazil's General Data Protection Law (LGPD), you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Data portability
• Revoke consent at any time

Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your data. Payment information is processed through PCI-compliant providers.

Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer:

Email: privacidade@domarcai.com